Victoria's Secret Reviews

Rating: 4.82 - 28 Reviews
Based on 28 customer reviews from our shopper community, Victoria's Secret’s overall rating is 4.82 out of 5 stars and 100% of reviewers recommend this brand. Most consumers are generally satisfied with Shipping & Delivery (3.0 / 1 review) Victoria's Secret offers.
Customer Reviews
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Overall Rating

  • 5 Stars

    23
  • 4 Stars

    5
  • 3 Stars

    0
  • 2 Stars

    0
  • 1 Stars

    0
  • Good Value
    Rating: 0.0 - 0 Review
    0.0
  • Price & Quality
    Rating: 0.0 - 0 Review
    0.0
  • Shipping & Delivery
    Rating: 3.0 - 0 Review
    3.0
  • Customer Service
    Rating: 0.0 - 0 Review
    0.0
  • Return Policy
    Rating: 0.0 - 0 Review
    0.0

All Reviews

Felecia.Jimenez
Rating: 5.0 - 0 Review
"So I just received my order"
So I just received my order, I am so happy! I love my leopard leggings! The fit is great and love the side pocket Thank You!
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bluefrog342
Rating: 5.0 - 0 Review
"Pleasantly surprised!"
Placed an order and only read the reviews here afterwards and so was very concerned that it wouldn’t arrive. However, I received regular updates on where my package was and it arrived even earlier than expected. Everything fits great so make sure to read the reviews on each item. So so happy with my order however I do understand some people haven’t had the same experience.
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JasonSanders
Rating: 4.0 - 0 Review
"Honestly I went through the reviews…"
Honestly I went through the reviews after I purchased some things for around £100 and seeing how bad they were worried me I genuinely thought I wasn’t going to receive my items, one of the things I ordered was backordered and after this I realised I just wanted a refund on it altogether which they had done already, I have received all my other items, no complaints but I’d definitely shop in store from now on
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bigsnake709
Rating: 5.0 - 0 Review
"The best company"
The best company, super fast delivery, amazing packing and customer service is the best, love Victoria secret
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biggorilla221
Rating: 5.0 - 0 Review
"As most consumers"
As most consumers, I usually don’t leave a review unless it’s a bad one. But I’m impressed but their customer service I just received from Kathryn via the chat feature. Thank you for the help.
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TerriWatson
Rating: 5.0 - 0 Review
"A happy client"
I bought a certificate as a present for my girlfriend's birthday. She was so happy and came back with so lovely new lingerie and a body mist. She never stops saying: "I love Victorias's secret and I love you, of course"))) I guess I will never get the point of what is so special about this brand. I need to be a woman to understand that on their level.
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TaraMorgan
Rating: 5.0 - 0 Review
"Sweet girl who works there"
Was in Paducah Ky store today. Forgot the name of the girl who helped us. She had on a pink shirt and a bun on her head. She was so friendly and helpful. I ended up getting a couple Christmas gifts and stuff for myself. I only went in for 1 thing and spent over $200.00. She is the friendliest person I have ever met who works there. I hope she has a great Christmas. She did a great job.
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Ricardo.Owens
Rating: 5.0 - 0 Review
"As ever fast delivery from US to UK"
As ever fast delivery from US to UK, well packed!
Had a slight issue but Angela from customer care was wonderful and so lovely on the chat!
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RolandReynolds
Rating: 5.0 - 0 Review
"One of the best company's when it comes…"
One of the best company's when it comes to customer service I order from them slot and am always very pleased with them. There customer service representatives are always very helpful and polite and are able to answer any and all my questions. There very reliable especially when it comes to resolving a situation that involves a stolen package if only more businesses could operate in the same professional manner as them. 10 out of 10 service everytime.
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JohnnyBates
Rating: 4.0 - 0 Review
"Great experience out of London"
Great experience out of London, love the stores and music. Bond Street too busy and lost phone and how to get there. Outside London much better. Allowed me in even though not really buying. Some mad psychopathic, sociopathic guy I visited has some of my clothes including Victoria’s Secret. Possibly because during covid managed to buy £20 underwear for £5 and bras for £10. Very happy. Also love the sprays. Beautiful.
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JosephWade
Rating: 5.0 - 0 Review
"Wonderful body mists"
Oh, these are my favorite. Their line of perfumes is amazing. The body mist pure seduction fragrance mist in original is fabulous. Its scent is rather strong, I mean it stays on the body for a long period of time.
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MarshaSimpson
Rating: 5.0 - 0 Review
"I absolutely love Victoria Secret"
I purchased two items online. The quality of the bras is amazing. The materials used to manufacture their products are the most comfortable I have ever had next to my skin. Nothing bad to say!
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tinylion754
Rating: 5.0 - 0 Review
"Great lotion"
Their products are not cheap, but tehy are so nice, cool, beautiful and quality. I tried bombshell passion (lotion) and I'm very satisfied.
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happykoala705
Rating: 5.0 - 0 Review
"5 stars only"
Definitely 5 stars. I bought not only their lingerie, but also sunglasses. I bought cat-eye sunglasses. They are so cool. Yeah, they are a little bit expensive for me ($80) but I decided to make such a present for me.
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EllaWilliamson
Rating: 5.0 - 0 Review
"Great value for you money"
Oh my goodness I can't believe the high quality and comfort of Victoria secret panties. I bought some on the semi annual sale they were soo cute I ordered a dome more. Not to mention the packaging it was so fragrant it lights up your day to just re rice the package
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Customer Questions & Answers

I just noticed that the bra i bought tonight at a local store is about $14.00 cheaper online. will the store price match?
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I just noticed that the bra i bought tonight at a local store is about $14.00 cheaper online. will the store price match?
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Re order no 721951925 marion maclennan can you please let me know if the right one is on its way or give me my money back? thank you
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I saw some of your panties were reviewed by more men than women. do you have any statistics that show what the percentages of men vs women why buy?
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Terrible page, can't sign in even creating a new password, can't create a new account, they cancelled my order because i bought as a guest.. really??
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